Net Banking / Credit Cards / Debit Cards : As applicable
In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the Academy’s account receives the payment. We manually submit the payment in our ERP. It should take 7-10 working days for the payment to be credited in Academy’s account.
Multiple Payments Case:
If double payment happens and the payment gateway service clearly mentions it, the Academy will refund the payment after the Academy’s account receives payment. Which should take 7-10 working days for the back payment or we can adjust the amount to the next month fee as per Payers request.
Other Payments Case:
In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the Academy and the Academy’s decision would be final.
Contact Address Head Office
Chahal Academy, Anand, Gujarat,
T9, 3rd Floor Diwaliba Chambers,
Near ICICI Bank & Bhai Kaka Statue,
Vallabh Vidhyanagar, Anand - 388120, Gujarat.
You may contact us during office hours: Timings: 9:30 AM to 6:30 PM
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